Trust
Security & Responsible Use.
Institutions run on trust; so does their intelligence. This page describes how we protect client information and where we draw the lines. Written for the general counsel's read.
Data handling
- Client configurations, including footprints, watchlists, alert thresholds, and briefs, are encrypted in transit and at rest.
- Client environments are logically isolated. No client's configuration or intelligence is visible to any other client.
- Access to production systems is limited to named engineers with audited, least-privilege credentials.
- We retain your intelligence archive for the life of the engagement; on termination, client configurations are deleted on request.
Access control
- Seat-based access with role separation between administrators and readers.
- Single sign-on (SSO) is available on Portfolio engagements; SCIM-based deprovisioning on request.
- Every brief, alert, and dashboard session is attributable to a named seat, no shared logins.
Client confidentiality
- What you watch, and why, is competitive information. Your footprint, watchlists, and briefs are never shared, pooled, aggregated, or disclosed, including to other subscribers.
- We do not sell data. We do not license client-derived insights. Our only revenue is subscription fees.
- We will disclose client information only under valid legal compulsion, and will notify you unless prohibited.
Responsible use
The lines we hold, in writing, so your counsel doesn't have to ask.
Public capacity only
Stakeholder intelligence covers public officials and public figures in their public capacity: votes, sponsorships, official proceedings, published statements, and official contact channels. We do not profile private individuals, and community sentiment is analyzed at the level of issues and neighborhoods, never people.
Signals, not verdicts
Election analysis reports observable signals, such as filings, momentum, and dormancy, and never predictions of outcomes or characterizations of motive. Our clients draw their own conclusions from a sober record.
Intelligence, not advocacy
Arcalect never contacts officials, testifies, organizes, or advocates on a client's behalf. We produce the picture; what an institution does with it is its own decision, under its own counsel.
No surveillance
We observe the public record of public processes. We do not monitor private communications, private gatherings, or individuals' personal lives, and we decline engagements that ask us to.
Security questions from your counsel or CISO: hello@arcalect.com →
